Read below for information about renaming or deleting the game preferences folder when problems occur.
Here's the location of the game preferences folders:
Mac OS X Latest Versions for games downloaded through grassgames.com:
- Go to Finder
- Hold down the Option Key, then select "Go" then "Library" from the Finder menu
- Go to the following folders in the window that appears:
Application Support, GrassGames, <game name> - If you don't find the game there then try these folders instead:
Preferences, GrassGames, <game name>
- Go to Finder
- Hold down the Option Key, then select "Go" then "Library" from the Finder menu
- Go to the following folders in the window that appears:
Containers, com.grassgames.<game name>, Data, Library, Application Support, GrassGames, <game name>
- Go to Finder
- Select "Go" then "Home" from the Finder menu
- Go to the following folders in the window that appears:
Application Support, GrassGames, <game name> - If you don't find the game there then try these folders instead:
Preferences, GrassGames, <game name>
- Double click the "My Computer" icon on your desktop
- Press the "Alt" key to show the menu
- Select "Folder Options" from the "Tools Menu"
- Select "View" then "Advanced Settings"
- Check the "Show Hidden Files and Folders" option.
- Close the settings window
- Go to the following directories:
Windows XP:
Local Disk C, Documents and Settings, <your user name>, Application Data, GrassGames, <game name>
Windows Vista & 7:
Local Disk C, Users, <your user name>, AppData, Roaming, GrassGames, <game name> - When you are finished, you can hide hidden files and folders again by repeating the first 5 steps.
Occasionally it may be necessary to remove or rename these if you are experiencing problems within a game. If you rename them you can undo your changes later by deleting any newly created folder of the same name as the folder you renamed (this gets re-created after you run the game again) , then renaming the renamed folder back to its original name. e.g.:
- You go to the game preferences folder using the steps above.
- You find the folder "Solitaire 3D" (we'll use "Solitaire 3D" as an example - replace this with whatever game you are using)
- You rename the folder to "Solitaire 3D Renamed"
- You run the game. The game starts up with new users and scores etc, and a new folder "Solitaire 3D" is created.
- You quit the game, and decide you want your old user files back.
- You delete the newly created folder "Solitaire 3D".
- You rename the folder "Solitaire 3D Renamed" back to "Solitaire 3D".
- Now when you run the game you have your old users and scores etc. back.