Klondike 3d Crashes on load existing Player

For all queries specific to the Mac OS X version of Solitaire 3D.
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Peter
Posts: 1
Joined: Apr 13, 2020

Klondike 3d Crashes on load existing Player

Post by Peter »

Since I upgraded to version 7 (7.20.04) every time I try to Load an existing player the app crashes and I mean EVERY time

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: aString != nil'
terminating with uncaught exception of type NSException
abort() called

I am running MacOS Mojave 10.14.6
on a 3GHz Intel Core i5
16GB RAM

Advice?

Cheers

Peter Adam

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Aidan
Posts: 479
Joined: Jan 17, 2009

Re: Klondike 3d Crashes on load existing Player

Post by Aidan »

Hi Peter,
I've contacted you by email so we can try to fix this problem.
Aidan
GrassGames.com

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Aidan
Posts: 479
Joined: Jan 17, 2009

Re: Klondike 3d Crashes on load existing Player

Post by Aidan »

I have a fix for this - thanks for the help!

The new versions have been submitted to the Mac App Store review process and they will hopefully go live soon.
Aidan
GrassGames.com

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Aidan
Posts: 479
Joined: Jan 17, 2009

Re: Klondike 3d Crashes on load existing Player

Post by Aidan »

This problem has been fixed up in the latest version, 7.21 (at the time of writing), now available in the Mac App Store app.
Aidan
GrassGames.com

Jose
Posts: 2
Joined: Apr 18, 2020

Re: Klondike 3d Crashes on load existing Player

Post by Jose »

Hello !

Pretty much the same problem here with Solitaire 3D. Version 7.20.04 deleted previous profiles, the application works when creating a new profile, but crashes when using any older profile, forcing to create a new one every new game.

Running mac0S 10.14.6 as well.

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Aidan
Posts: 479
Joined: Jan 17, 2009

Re: Klondike 3d Crashes on load existing Player

Post by Aidan »

Hi, the problem was fixed in version 7.21 - it looks like you are still on 7.20.
Aidan
GrassGames.com

Jose
Posts: 2
Joined: Apr 18, 2020

Re: Klondike 3d Crashes on load existing Player

Post by Jose »

Indeed ! I could only see Solitaire 3D as a "recently updated" app in the Mac App Store, had to click on it to display the app details and only from there apply 7.21 update.

Thanks for the fix. Is there any way to recover high scores prior to 7.20 ?

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Aidan
Posts: 479
Joined: Jan 17, 2009

Re: Klondike 3d Crashes on load existing Player

Post by Aidan »

The latest version 6 had an "Export User" button in the user selection screen, and version 7 has an "Import User" button, so you can transfer old user files from one version to another. But it doesn't include the local scores so I'm afraid not.
Aidan
GrassGames.com

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