Subscription issuses

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fredddl
Posts: 2
Joined: Nov 27, 2021

Subscription issuses

Post by fredddl »

My Hearts subscription expired yesterday, I was automatically charged a new subscription at 0300 in the morning yet, for 2 days now my account has not been updated and I cannot get on the site. I understand it is a weekend but if you can automatically charge my account then you should be able to automatically update my status.
I have emailed Aidan asking foe help but again it is a weekend and I guess I will wait. Looking back at last year I had a similar issue. Please clean this up , I love playing hearts and I can't be the only one with this problem.

Fred (fredddl)
fredddl
Posts: 2
Joined: Nov 27, 2021

Re: Subscription issuses

Post by fredddl »

Aidan, how is it possible that 312 views of this post has not gotten your attention. PLEASE FIX MY ACCOUNT!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Aidan
Posts: 488
Joined: Jan 17, 2009

Re: Subscription issuses

Post by Aidan »

I've made subscriptions free for now, while I change my shopfront provider.

Go online to the subscription page again (use the link from in the game) and you will see a button to extend your subscription for three months for free.
Aidan
GrassGames.com
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