I'm switching away from Fastspring now due to problems with them, so hence the free subscriptions for the time being.
Go here for Fastspring support - they should be able to check and cancel any orders for you.
https://fastspring.com/consumer-support/
Search found 485 matches
- Sep 16, 2024
- Forum: GrassGames' Hearts
- Topic: Renewal of Subscription not available
- Replies: 1
- Views: 447
- Sep 16, 2024
- Forum: GrassGames - General Comments
- Topic: total points deducted
- Replies: 2
- Views: 7549
Re: total points deducted
I agree. Sorry I was away from GrassGames for some time.
What's the current situation Bulldog?
What's the current situation Bulldog?
- Sep 16, 2024
- Forum: iPhone Support
- Topic: Cannot restore IAP/DLC on new iPhone
- Replies: 3
- Views: 7743
Re: Cannot restore IAP/DLC on new iPhone
Hello, yes I am tied up on other priorities, sorry.
If the restore IAP purchases button does not work as it should then sorry nothing I can do for now as it is impossible for me to get a new version of Solitaire out any time soon.
If the restore IAP purchases button does not work as it should then sorry nothing I can do for now as it is impossible for me to get a new version of Solitaire out any time soon.
- Sep 11, 2024
- Forum: GrassGames' Hearts
- Topic: My points
- Replies: 2
- Views: 29238
Re: My points
Hi, it was probably due to inactivity - points go down slowly. How long were you inactive for? Also if you can remember when this happened I can have a look.
- Sep 03, 2024
- Forum: GrassGames - General Comments
- Topic: Subscription issuses
- Replies: 2
- Views: 2392
Re: Subscription issuses
I've made subscriptions free for now, while I change my shopfront provider.
Go online to the subscription page again (use the link from in the game) and you will see a button to extend your subscription for three months for free.
Go online to the subscription page again (use the link from in the game) and you will see a button to extend your subscription for three months for free.
- Sep 27, 2023
- Forum: GrassGames - General Comments
- Topic: Core Memory Unlocked!
- Replies: 1
- Views: 16232
Re: Core Memory Unlocked!
Cool. Making me feel old though...
- Aug 10, 2023
- Forum: Table Tennis Pro
- Topic: save the score?
- Replies: 1
- Views: 38375
Re: save the score?
If you mean to transfer your settings / stats etc. to another computer, then you need to copy the users folder to the new machine.
See here: Accessing game preferences folders.
See here: Accessing game preferences folders.
- Aug 10, 2023
- Forum: GrassGames - General Comments
- Topic: Cheveree sponsors
- Replies: 2
- Views: 22866
Re: Cheveree 4.00 and Cheveree Deluxe 4.00, please?
Thanks for the suggestions.
Alas, a new version of Cheveree is far down on priorities at the moment and too much to get done before that so unlikely anytime soon.
Alas, a new version of Cheveree is far down on priorities at the moment and too much to get done before that so unlikely anytime soon.
- Aug 06, 2023
- Forum: Windows Support
- Topic: Can't get past loading screen
- Replies: 2
- Views: 31117
Re: Can't get past loading screen
This is a complicated issue that I can't help with.
I'll send you an email instead with instructions on how to download the Windows Desktop version - you won't be able to use your Xbox account to login though.
I'll send you an email instead with instructions on how to download the Windows Desktop version - you won't be able to use your Xbox account to login though.
- Aug 06, 2023
- Forum: iPhone Support
- Topic: BUG: game predetermines next play
- Replies: 1
- Views: 19704
Re: BUG: game predetermines next play
I'm don't know what specific solitaire you are referring to, but try turning down the autoplay setting, even temporarily.
- Aug 06, 2023
- Forum: iPhone Support
- Topic: BUG: game won’t play to foundation if there are blanks in tableau
- Replies: 1
- Views: 16835
Re: BUG: game won’t play to foundation if there are blanks in tableau
In some solitaires, moving cards to a foundation pile that is two or more cards higher than another similar foundation pile, can restrict playing moves, so there's a rule that it won't automatically move cards there in this scenario by design. Its not a bug. You can also try changing the auto-play s...
- Dec 25, 2022
- Forum: GrassGames' Cribbage
- Topic: ios16 display problem
- Replies: 2
- Views: 32581
Re: ios16 display problem
It needs a new version to fix this problem. It'll be a few months yet.
- Nov 10, 2022
- Forum: GrassGames' Hearts
- Topic: I am blocked from the game site and wondering why?
- Replies: 1
- Views: 14993
Re: I am blocked from the game site and wondering why?
The server was down earlier today but is back up now so try getting in again
- Nov 10, 2022
- Forum: GrassGames' Hearts
- Topic: Login on iPad
- Replies: 1
- Views: 13168
Re: Login on iPad
Use your username instead.
- Nov 04, 2022
- Forum: GrassGames' Hearts
- Topic: Monthly ranking
- Replies: 7
- Views: 34514
Re: Monthly ranking
I'm putting things back the way they were as of now. So the monthly rankings are back to 5 for a win, 1 for a place and 0 for a lose.
- Oct 26, 2022
- Forum: GrassGames' Hearts
- Topic: Android Tablet Version Released
- Replies: 0
- Views: 33347
Android Tablet Version Released
V3 is now also available for Android Tablets on the Play Store.
- Oct 19, 2022
- Forum: GrassGames' Hearts
- Topic: Opening Ports for Network Games
- Replies: 1
- Views: 51739
Re: Opening Ports for Network Games
Note that opening ports is often not possible and/or not needed depending on your internet router or internet setup.
If you constantly get a "cannot open ports" message you can stop the game from trying to open ports in the networking options section in the game.
If you constantly get a "cannot open ports" message you can stop the game from trying to open ports in the networking options section in the game.
- Oct 18, 2022
- Forum: GrassGames' Hearts
- Topic: Political Bullying in Lobby
- Replies: 14
- Views: 54186
Re: Political Bullying in Lobby
Are you using version 3.2? (Main screen -> Help & More -> Credits)
https://www.grassgames.com/hearts/download
https://www.grassgames.com/hearts/download
- Oct 18, 2022
- Forum: GrassGames' Hearts
- Topic: Political Bullying in Lobby
- Replies: 14
- Views: 54186
Re: Political Bullying in Lobby
Menu button in the lobby or during online games.
- Oct 18, 2022
- Forum: GrassGames' Hearts
- Topic: Political Bullying in Lobby
- Replies: 14
- Views: 54186
Re: Political Bullying in Lobby
You can now restrict players chats and invites in the lobby - see the menu in the game.
I'm sure this is going to cause problems also but let's see how things go.
I'm sure this is going to cause problems also but let's see how things go.
- Oct 18, 2022
- Forum: GrassGames' Hearts
- Topic: Scoring
- Replies: 2
- Views: 15355
Re: Scoring
This was changed some time ago so hopefully things are better now.
- Oct 18, 2022
- Forum: GrassGames' Hearts
- Topic: Replay online game
- Replies: 1
- Views: 14575
Re: Replay online game
Fixed in version 3.2.
- Oct 18, 2022
- Forum: GrassGames' Hearts
- Topic: scoring is getting worse
- Replies: 1
- Views: 12446
Re: scoring is getting worse
This was fixed up a while back so things should be better.
- Oct 18, 2022
- Forum: GrassGames' Hearts
- Topic: Monthly ranking
- Replies: 7
- Views: 34514
Re: Monthly ranking
Ok I've just changed things to 4 for a win, -1 for a place and -3 for a lose. Lets see how things go.
- Oct 06, 2022
- Forum: Table Tennis Pro
- Topic: ball reacts very slowly
- Replies: 6
- Views: 31595
Re: ball reacts very slowly
So what fixed it then? Changing vertical sync (if so, to what setting), or switching to windowed mode?